Write Solutions, LLC

General Policies and Practices

 

• Please provide me with the cleanest version of your transcript. I want to provide you with the highest quality of work, and it will be easier to find those sneaky errors if it is a clean, ready-to turn-in transcript.

 

• I will only return the annotated pages in a PDF back to you via e-mail. You’ll see red markings and yellow highlighting for corrections. Markings in red are the suggested corrections; markings in blue are suggestions or questions. The returned files should be opened with the latest version of Adobe Reader so you can see all the markings.

 

• I have an application that can turn any file type you send to me into a PDF document, so no need to worry about the format you send your transcript in.

 

• An extra charge of $.10 cents per page will incur for work that has excessive errors (messy work), or it may incur for highly technical or terminology-heavy transcripts, which requires extra time on my part to provide you with high- quality work to meet your specified deadline.

 

• Please kindly notify me as soon as you are aware you have a rush transcript so I can plan accordingly to assist you. If the transcript is 150 pages or greater, if you can, please send it to me in 50-page increments so I can work alongside you to get the job done quickly.

 

• For existing clients, invoices will be billed on the 1st and 15th of each month and are due within 7 days of the invoice. New or one-time clients will be billed upon completion and due upon receipt.

 

•  Unpaid invoices past the due date will incur a $10.00 late fee for every week of nonpayment.

 

• I refer to the NCRA guidelines, Morson’s English Guide for Reporters, and The Gregg Reference Manual for punctuation guidelines to proof work.

 

• I’m not available to take work on Sundays or federal holidays. But If I have the transcript and the deadline falls on a Sunday or a federal holiday, I will return the work to you by agreed-upon deadline.

 

• If you have preferences as to how you prefer your work proofed, please let me know (comma light, no quotes, no Oxford comma, etc.).